Welcome! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
a) Personal Information:
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Billing and payment details
- Vehicle information (e.g., make, model, and license plate)
- Any other information you provide when contacting us or using our services
b) Non-Personal Information:
We may automatically collect non-personal data such as:
- Browser type and version
- IP address
- Device information
- Cookies and usage data for website analytics
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Providing car detailing services and scheduling appointments
- Processing payments and sending invoices
- Communicating updates, promotions, and special offers
- Improving our website, services, and customer experience
- Ensuring the security of our website and business operations
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except as required in the following scenarios:
- To process payments through secure third-party payment processors
- To comply with legal obligations or respond to lawful requests
- To trusted service providers who assist in running our business, bound by confidentiality agreements
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and understand user behavior. By using our website, you consent to the use of cookies unless you disable them in your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing emails or promotional communications.
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We encourage you to review this page periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us